Questions and straight answers

Sign up, confirm your email address and your workspace is ready. You get 14 days with every feature and as much real work as you want to put through it. We don't ask for a credit card to start.

One exception: file uploads (documents, photos and receipts) unlock when you subscribe. If you subscribe during the trial, the first charge waits until the trial ends (unless there are less than two days left, then it's right away).

If you haven't subscribed, your workspace becomes read-only. Your team can still sign in, look up projects, customers, stock and timesheets, and download documents and photos. They just can't change anything.

An admin can subscribe at any time, and editing comes straight back. If the workspace stays read-only for 30 days, it may be permanently deleted; we'll email your admins the date in advance.

You pay per user, per month, and the price per user drops as your team grows. Each user is charged at the rate of the band they fall in, like tax brackets:

• Users 1 to 10: $24.99 each
• Users 11 to 100: $19.99 each
• Every user after 100: $17.99 each

So 12 users cost 10 × $24.99 + 2 × $19.99 = $289.88 a month. The pricing calculator works it out for any team size.

Every active user in your workspace counts, whatever their role: an admin in the office and an apprentice on site cost the same. Users you've disabled don't count.

By credit card, billed monthly in Canadian dollars. Card payments are handled by Stripe: we never see or store your full card number. Stripe emails a receipt for every payment.

Yes. There's no contract and no cancellation fee. Your subscription runs to the end of the month you've paid for and isn't renewed. The workspace then becomes read-only so you can export your data or change your mind; if it stays read-only for 30 days it may be permanently deleted, and we'll email your admins the date. If you'd rather we delete everything sooner, ask and we will.

Prices are in Canadian dollars. Applicable taxes may be added in the future.

Not yet. Billing is monthly only, so you can change your team size or stop at any time.

Teams that run projects, with people doing the work in the field or on site and someone keeping it all together in the office. That includes renovation and construction trades, landscaping and property maintenance, IT and AV installers, event and production teams, agencies and consultancies, facilities teams and nonprofits running programs. It works for a two-person shop and for organizations with several teams.

Yes. ProjectSystem runs in the phone's web browser, so there's no app to install. Field users see their projects and tasks, update progress, write job log entries with photos, upload documents and enter their weekly timesheet.

Field users never see costs, prices or pay rates.

• Field: their own work, timesheets and job logs. No money anywhere.
• Lead: runs projects, uses stock and approves their team's timesheets.
• Office: read-only access to everything, plus approving the timesheets they're assigned. Good for a bookkeeper.
• Editor: manages projects, customers, inventory and timesheets.
• Admin: everything above plus users, workspace settings and the audit log.

Labour costs and pay rates are visible to admins and editors only.

Yes. Items have categories, SKUs, costs, prices, a reorder level and a photo. On-hand is worked out from a stock ledger of receipts, usage and adjustments, so it always adds up, and stock you've ordered shows as on order until it arrives. Materials used on a task come straight out of stock and onto that job's costs.

Not today. ProjectSystem tracks your estimates (cost and revenue for each milestone and task) against what actually happened, but it doesn't send quotes or invoices. Most teams keep using their accounting software for that.

Not yet: there are no integrations today. Approved timesheets can be marked as processed once payroll has run, so the office knows what's been paid.

There's no self-serve import yet. Adding customers and items is quick, and if you have a lot to move, get in touch and we'll talk it through.

On Google Cloud in the us-east1 region, which is in the United States. We don't offer hosting in Canada yet. The privacy policy lists every service provider that handles your data.

You do. We only use it to run the service for you, we don't sell it and we don't use it for advertising.

Documents and photos can be downloaded at any time, including when the workspace is read-only. For a full copy of your workspace data, an admin can email hello@projectsystem.ca and we'll send an export within 30 days (and we won't delete a read-only workspace while an export request is open).

Every workspace is walled off from every other one inside the database itself, passwords are hashed with Argon2id, all traffic is encrypted and we back up nightly. The security page has the details.

No. This website loads no analytics or advertising scripts and sets no cookies of its own. The app uses a single essential cookie to keep you signed in.